Privacy Statement
Last Updated: January 2024
1. Introduction
Kamler, John Heating & Cooling ("we," "our," or "us") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or utilizing our HVAC services, you agree to this Privacy Statement.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website, phone, or email
- Request a service appointment
- Subscribe to our newsletter or marketing communications
- Participate in surveys or promotions
This information may include your name, email address, phone number, mailing address, property address, and payment information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Operating system
- Access times and pages viewed
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Schedule and provide HVAC services
- Respond to your inquiries and service requests
- Send administrative information and updates
- Improve our website and service offerings
- Process payments and maintain financial records
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf
- Legal Requirements: When required by law, subpoena, or legal process
- Business Transfers: In connection with a merger, sale, or transfer of assets
- With Your Consent: When you authorize the sharing of information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.
7. Your Choices
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
To exercise these rights, please contact us using the information below.
8. Children's Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Statement
We may update this Privacy Statement from time to time. We will notify you of any material changes by posting the new Privacy Statement on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Statement or our privacy practices, please contact us at:
Kamler, John Heating & Cooling
565 Lante Rd, Cuba, MO, 65453-6283
Phone: (573) 885-3893
Email: cieloroberts@kjheatcare.com